FAQs


When will my order arrive?
Upon placing your order, you can expect it to be dispatched within 1-3 business days. Standard shipping times within Australia is approx 2-8 business days depending on your location. If you have ordered a jumbo print, canvas or wall decal, these products are made to order so please anticipate approximately 2 weeks for these products to be made and shipped. You'll receive an email notification when your order is on its way.

Where can I find frames?

All prints available in the Earthdrawn collection are standard universal sizes (A4, A3, A2, A1). You’ll find a great selection of frames from your local department store to suit your print size. These art pieces go well with a simple white frame & white matt border, but of course you can add your personal touch to this piece and customize it the way you like! 

Below you'll find a list of some stores:

Kmart: A4, A3, A2, A1 frames. Kmart's A2 frame includes an A3 border window, which will give your A3 prints a beautiful white border.

Big W: A4, A3, A2, A1 frames

Officeworks: A4, A3, A2, A1 frames

IKEA: A4, A3 frames with white borders

Spotlight: A4, A3 frames

 

Do you offer original artwork commissions?

Unfortunately, I don't offer custom art pieces.

 

Do you have 'X' print in a different colour?

Specific colour requests are unavailable, but I always endeavour to release many colour variations for different styling options.


Do you offer licensing of your artwork for products and projects?

Yes, please contact me for more information.

2022 - COVID-19 Shipping Timeframes Update

In 2020, COVID-19 had an impact on the world and some of our services we rely on. Although we are seeing delivery times returning back to normal, please bear with us if your parcel does still experience any delays during transit. We aim to package and dispatch all orders promptly. For more information, please visit the Australia Post Covid-19 FAQ page.